Program

AI Adoption & Enablement

Get AI into the work your fee earners actually do, with evidence for clients.

The problem

The firm has licenses and a pilot group. Most fee earners tried it once. Clients are asking what value they are getting, and the honest answer is that nobody is measuring.

The evidence

  • 68%

    of buyers would consider changing a firm that isn't delivering clear AI value, within five years.

    Thomson Reuters Legal Department Operations Report, 2026

  • 3%

    think most firms already deliver AI value.

    Thomson Reuters Legal Department Operations Report, 2026

  • 42%

    say their people aren't equipped or trained to use what they have.

    Thomson Reuters Legal Department Operations Report, 2026

  • Two-thirds

    of clients have no visibility into how their firms use AI.

    Thomson Reuters Legal Department Operations Report, 2026

What you get

  • Use-case shortlist by practice, ranked on volume and client visibility
  • Baseline of how the work is done today, so claims of improvement are checkable
  • Tested prompts, workflows and review steps per use case
  • Enablement built into the work — clinics, worked examples, named owners per practice
  • Client-facing reporting on AI use and its effect

How it works

  1. PHASE 1

    Evidence

    Where the hours go, what clients are asking for, and what has already been tried.

  2. PHASE 2

    Baseline

    Measure the target tasks before any change: time, review effort, quality standard.

  3. PHASE 3

    Design and ship

    Build the workflows with the practice, run clinics in the work rather than in a webinar, and name owners.

  4. PHASE 4

    Prove

    Report the change against the baseline and produce the version your clients can see.

Every engagement leaves an instrument behind. Here it is: A before-and-after measure per use case, reportable to clients.

What it costs

Scoped range

3–6 months

Scoped on the number of practice groups, the tools already licensed and whether client-facing reporting is in scope.

What it does not include

We do not write marketing claims about AI that your delivery cannot support, and we will not report a benefit the baseline does not show. Building custom applications is the AI Build program, quoted separately.

What it typically leads to

  • Program

    Data & KM Foundation

    Make your own work findable, so AI has something good to work with.

    Read more →

  • Program

    Fractional Chief AI Officer

    Senior AI ownership for the firm, without a full-time hire.

    Read more →
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Start with one sprint

Two to three weeks, one approver, a deliverable you keep. Tell us the problem and we'll come back within one business day with a scope, a date and a fee.

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