Leakage Teardown
Where realization is lost between the timesheet and the payment.
The problem
Write-offs are rising, work in progress is aging, and the collection cycle is longer than it was five years ago. Everyone has a theory about which practice is the problem and nobody has the line-level evidence.
The evidence
88%
of firms expect write-offs to rise.
BigHand, 2026
115 → 134
days: the law firm collection cycle, 2019 to 2024.
Citi Hildebrandt, 2026
20%
of matters stay within their outside counsel budget.
Gartner, December 2025
What you get
- Analysis of an agreed sample: write-offs, write-downs, aged WIP and days to collect
- Leakage by practice, matter type and billing behavior, described by shape rather than name where you prefer
- The hygiene failures behind the biggest losses — narrative quality, timing, scope changes never billed
- Actions ranked by recoverable value, with the ones that need partner behavior change marked as such
- A measurement instrument so the next quarter is comparable
How it works
WEEK 1
Evidence
Agree the sample and pull time, billing and collection data. Interview the billing team about what they already see.
WEEK 2
Baseline
Quantify the leakage and trace each category back to the behavior that causes it.
WEEK 3
Prove
Rank the actions, build the measurement instrument, and present to the finance partner or COO.
Every engagement leaves an instrument behind. Here it is: A realization measure the firm can track every quarter.
What it costs
Fixed fee
3 weeksSprint fees are confirmed in writing when we scope the work, usually within one business day of your note.
What it does not include
We do not set rates, and we do not have the conversation with partners about their own write-offs — that one has to come from the firm. This sizes the problem on a sample and gives you the instrument; fixing the behavior is the program that follows.
What it typically leads to
Program
Realization & Rate Integrity
Close the gap between the rate you set and the cash you collect.
Read more →
Start with one sprint
Two to three weeks, one approver, a deliverable you keep. Tell us the problem and we'll come back within one business day with a scope, a date and a fee.
Scope a sprint →