Three Metrics That Matter
Three numbers your CFO believes, with the plumbing to refresh them.
The problem
You know the department creates value. The rest of the business does not see it. Reporting that lists matters opened and closed does not answer the question the CFO is actually asking.
The evidence
17%
of the C-suite believe legal contributes significantly to the business. 86% of general counsel do.
Thomson Reuters Legal Department Operations Report, 2026
20%
of matters stay within their outside counsel budget.
Gartner, December 2025
What you get
- Three metrics defined with formulas, owners and refresh cadence
- Data sources mapped, with the gaps named where a number cannot yet be produced
- A one-page report built for the board pack
- Refresh instructions, so the next cycle does not need us
How it works
WEEK 1
Evidence
Interview the GC and one finance stakeholder. Agree what the business would act on, not what is easy to count.
WEEK 2
Baseline
Pull the data behind the candidate metrics, test whether each can be produced repeatably, and cut the ones that cannot.
WEEK 3
Prove
Build the one-page report on real data, walk it through with finance, and hand over the refresh steps.
Every engagement leaves an instrument behind. Here it is: A report your team refreshes each quarter.
What it costs
Fixed fee
3 weeksSprint fees are confirmed in writing when we scope the work, usually within one business day of your note.
What it does not include
This does not include building a dashboard in your BI platform or cleaning source data at scale. If the data will not support a metric, we will say so and drop it rather than produce a number you cannot defend.
What it typically leads to
Program
Spend Intelligence
Turn invoice data into decisions about firms, rates and staffing.
Read more →Program
Operating Model & Transformation
Fix how the work is staffed, routed and measured — not just the tools.
Read more →
Start with one sprint
Two to three weeks, one approver, a deliverable you keep. Tell us the problem and we'll come back within one business day with a scope, a date and a fee.
Scope a sprint →